If the User opts to cancel the Order owing to the fact that the product is either out of stock or unavailable, Apothecare undertakes to refund the payment. Such payment shall be completed within 5-7 working days from the date of original payment.
If the cancellation request is received prior to the order being processed, a complete refund will be made. However, you will not be able to cancel those orders that have already been processed by us.
Once the order has been confirmed by our team, please contact our customer care team at +91-6364903613 (24*7 customer support) for cancellation requests.
We deliver within Bangalore city limits in 24 hours for orders above ₹10,000, with exceptions based on location, while other deliveries rely on trusted courier partners and their timelines.
We provide only authentic, verified medicines sourced from manufacturers or authorized distributors, ensuring proper cold chain storage throughout delivery.
We are available around the clock to assist you.
Shop with confidence, knowing your data is safe with us.